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How Do I Contact Customer Service?Updated 19 hours ago

Need help? Our team’s here for you — whether it’s product advice, order issues, or general questions. Just reach out! 🤝


📧 Email Support (All Languages)

The fastest way to get in touch is via email:

📬 [email protected]

✅ We respond to all inquiries as quickly as possible (usually within 1–2 business days)
🌍 You can write to us in any language — we’ll handle the translation!


📞 Phone Support (Danish & English only)

Need a quick answer or urgent change?

📱 +45 70 26 79 79
🕒 Available during our store opening hours:

  • Denmark:
    Mon–Fri: 11:00–17:00
    Sat: 10:00–14:00
    Sun: Closed

  • Spain (Barcelona Store):
    Mon–Sat: 10:00–20:00
    Sun: Closed


🧠 Can I Get Help Outside Opening Hours?

Yes! Our AI Assistant is available 24/7 to help with:

  • Order tracking

  • Product info

  • Shipping questions

  • Compatibility help

  • Returns & more

If you still need human help, we’ll follow up as soon as possible during office hours.

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