Why Isn’t My Discount Code Working?Updated 23 days ago
Entered a discount code but it’s not working? No stress — let’s fix it 👇
There are a few common reasons why discount codes might not apply correctly at checkout. Here’s how to troubleshoot it fast.
🔍 Check these common issues:
✅ 1. Already Discounted Products
Discount codes can’t be used on items that are already on sale. If your cart contains discounted items, the code won’t apply.
✅ 2. Expired Code
Make sure the promo code is still valid. Most codes have a time limit — check the expiration date.
✅ 3. Minimum Purchase Requirement
Some codes only apply when you hit a minimum spend (e.g. 399 DKK). Be sure your cart total meets the requirement after discounts.
✅ 4. Spelling or Formatting Errors
Check for typos or extra spaces when pasting the code — it needs to match exactly.
✅ 5. One Code Per Order
Only one discount code can be used per order — Shopify doesn’t allow stacking codes.
💬 Still not working?
No worries! Just contact us or call us at +45 70 26 79 79 — we’ll double-check the code for you and make sure you get the deal you deserve 🙌