I Received the Wrong Item — What Now?Updated 20 hours ago

Oops — we messed up. Let’s fix that fast! 😅📦

If you received the wrong item in your package, we’ll make it right as quickly as possible.

📝 What to do:

1. Take a photo of the item you received

2. Include your order number and a short description of the issue

3. Send everything to us via [our contact form] or email info@scootworld.com

🚀 What happens next?

• We’ll review your case ASAP (usually within 1 business day)

• If it’s our mistake, we’ll ship the correct item to you right away — at no cost

• We may ask you to return the incorrect item (we’ll cover the return shipping)

🛎️ Need help now?

Call us at +45 70 26 79 79 for support in Danish or English — we’ll get it sorted in no time!