Not happy with your order? No worries — we make returns easy 🔁💚. Whether it’s the wrong size, color, or just not what you expected, we’re here to help you exchange or return your item smoothly. Visit our return portal here: [Insert Return Portal Li
Changed your mind? We’ll try to cancel it before it ships! 🛑📦. We process orders super quickly — which is great for fast delivery, but it also means there’s a short window to cancel. If your order hasn’t shipped yet:. Call us immediately at +45 70
Oops — we messed up. Let’s fix that fast! 😅📦. If you received the wrong item in your package, we’ll make it right as quickly as possible. Take a photo of the item you received. Include your order number and a short description of the issue. Send ev
Missing something from your order? Let’s fix it 🔍📦. We always double-check every package — but sometimes things go sideways. If something’s missing, we’re on it. Double-check all packaging — sometimes small parts are packed inside boxes or under pa
Not 100% happy with your order? We’ve got options 💭🔄. Sometimes a product looks or feels different than expected — whether it’s size, color, or just not the vibe. No worries, we totally get it. You can return the item within 14 days and exchange th
Yikes — that’s not okay. Let’s fix this ASAP ⚠️📦. We take great care in packing your order, but sometimes damage can happen during transit. If your item arrived damaged, we’ll make it right — fast. Take clear photos of the damage (item + packaging).
Great question — let’s break it down 👇At ScootWorld, we try to make returns as easy as possible, but in most cases, the customer covers the return shipping cost unless the return is due to our mistake (like a wrong or damaged item). If you simply ch
We get it — when you return something, you want things sorted fast.Here’s what to expect when returning or exchanging an item with ScootWorld:. If you’ve requested an exchange:. Send the item back (you’ll receive instructions by email). Once we recei
Absolutely — if it’s unused and in original condition, we’re happy to help you swap it out so you get the perfect fit. 🙌. Email us at [email protected] your:. Order number. The item you want to exchange. The new size or color you’d like ins