My Item Arrived DamagedUpdated 20 hours ago

Yikes — that’s not okay. Let’s fix this ASAP ⚠️📦

We take great care in packing your order, but sometimes damage can happen during transit. If your item arrived damaged, we’ll make it right — fast.

📸 What to do:

1. Take clear photos of the damage (item + packaging)

2. Include your order number and a short description of the issue

3. Send everything to: info@scootworld.com

🚀 What happens next?

• We’ll review your case within 1 business day

• If the damage is confirmed, we’ll send you a replacement part or product at no cost

• In some cases, we’ll ask you to return the damaged item (we’ll cover the return shipping)

🔧 Tip:

Keep all original packaging in case the courier needs to inspect it.

📞 Need help fast?

Call us at +45 70 26 79 79 (support in Danish & English) and we’ll get things sorted right away.