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My Product Isn’t What I ExpectedUpdated 20 hours ago

Not 100% happy with your order? We’ve got options 💭🔄

Sometimes a product looks or feels different than expected — whether it’s size, color, or just not the vibe. No worries, we totally get it.


🔁 You’ve got options:

You can return the item within 14 days and exchange the item within 365 days of delivery — as long as:

  • The item is unused and unassembled

  • It’s in its original packaging

  • It hasn’t been customized or used


🚀 Here’s how to start:

  1. Go to our [Return Portal]

  2. Enter your order number and email

  3. Select the item you want to return

  4. Choose a reason (e.g., "not as expected")

  5. Follow the instructions to complete your request


💡 Note:

Return shipping is your responsibility unless the product was delivered damaged or incorrect. Once we receive the item, your refund will be issued within 3–5 business days.


🛎️ Need help deciding?

Call us at +45 70 26 79 79 or contact us — we’ll help you figure out what works best 💬

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