My Product Isn’t What I ExpectedUpdated 20 hours ago
Not 100% happy with your order? We’ve got options 💭🔄
Sometimes a product looks or feels different than expected — whether it’s size, color, or just not the vibe. No worries, we totally get it.
🔁 You’ve got options:
You can return the item within 14 days and exchange the item within 365 days of delivery — as long as:
The item is unused and unassembled
It’s in its original packaging
It hasn’t been customized or used
🚀 Here’s how to start:
Go to our [Return Portal]
Enter your order number and email
Select the item you want to return
Choose a reason (e.g., "not as expected")
Follow the instructions to complete your request
💡 Note:
Return shipping is your responsibility unless the product was delivered damaged or incorrect. Once we receive the item, your refund will be issued within 3–5 business days.
🛎️ Need help deciding?
Call us at +45 70 26 79 79 or contact us — we’ll help you figure out what works best 💬