Why Is My Tracking Not Updating?Updated 20 hours ago

Tracking stuck? Don’t worry — here’s what it usually means 👇

Sometimes tracking info doesn’t update right away — but your order is most likely still moving.

🕒 Common reasons for no tracking updates:

1. Label created, not yet scanned

   • The order has been packed and labeled but hasn’t been picked up by the courier yet.

2. In transit with no new scans

   • GLS may not scan every stop. It might suddenly jump from “shipped” to “out for delivery.”

3. Weekend or holiday delay

   • No scans typically happen on weekends or public holidays.

4. Courier system delay

   • Sometimes GLS or partner systems delay syncing info to the tracking page.

⏱️ What should I do?

• Wait 24–48 hours after your shipping confirmation for updates.

• If you still don’t see changes after 2 business days, contact us.

We’ll gladly look into it and confirm your order status 💬

📞 Need help now?

Give us a call at +45 70 26 79 79 or email us.