ScootWorld logo
ScootWorld logo

All articles

🚚 Shipping & Delivery

How Do I Track My Order?

Tracking your order is easy — and kind of exciting 🛴📦. Once your order is shipped, you’ll get a tracking link so you can follow your scooter’s journey straight to your door. As soon as your order ships, we’ll send you a shipping confirmation email.

Where Is My Tracking Number?

Not sure where your tracking number is hiding? Let’s find it 🕵️‍♂️. Your tracking number is sent automatically as soon as your order leaves our warehouse. Here's how to locate it. Once your order is shipped, you’ll receive an email titled “Your orde

When Will My Order Ship?

Placed your order? Nice! Here's when it'll be out the door 🚪📦. We know you’re excited to ride, so we make sure to pack and ship your order as fast as possible. Orders placed before 15:00 (CET) on business days are usually shipped same day. Orders p

What’s the Delivery Time?

Wondering when your order will arrive? We’ve got the estimates right here ⏱️📦. Delivery time depends on your location. We ship fast, and our trusted couriers take it from there. Below are the average delivery times (business days) after your order i

Do You Offer Free Shipping?

Yes, we do! 🙌 You’ll automatically get free shipping when your order total is over 599 DKK. Free shipping applies to all countries we ship to, as long as your total order value is above 599 DKK. No need for a code — it’s applied automatically at che

Which Countries Do You Ship To?

We ship ScootWorld gear across most of Europe — fast and reliably! 🌍. We currently ship to the following countries using trusted carriers like GLS and partners:. 🇩🇰 Denmark. 🇩🇪 Germany. 🇸🇪 Sweden. 🇳🇱 Netherlands. 🇧🇪 Belgium. 🇫🇷 France. �

Why Is My Tracking Not Updating?

Tracking stuck? Don’t worry — here’s what it usually means 👇. Sometimes tracking info doesn’t update right away — but your order is most likely still moving. Label created, not yet scanned. The order has been packed and labeled but hasn’t been picke

Can I Change My Shipping Address After Ordering?

Yes — but only if your order hasn’t shipped yet. Timing is key! ⏰. If you made a mistake or need to change your address:. 📞 Call us immediately at +45 70 26 79 79. Available in Danish & English. Open Monday–Friday, 11:00–17:00 CET. We recommend call

My Tracking Says Delivered, But I Didn’t Receive It — What Now?

That can be super frustrating — but don’t worry, we’ll help you sort it out fast 🕵️‍♂️. Double-check your surroundings. Look around your front door, mailbox, or any common delivery areas. Ask roommates, neighbors, or building managers — it might’ve

Which Couriers Do You Use for Shipping?

At ScootWorld, we ship with trusted courier partners to ensure your order arrives fast, safe, and trackable.Our primary shipping partner is GLS, but we may also use other carriers depending on your country and shipping method. ⚠️ Note: Some local cou