Can I Exchange My Product for a Different Size or Color?Updated 19 hours ago

Absolutely — if it’s unused and in original condition, we’re happy to help you swap it out so you get the perfect fit. 🙌

🔁 How to Exchange for Another Size or Color

1. Email us at [email protected]
   Include your:

   • Order number

   • The item you want to exchange

   • The new size or color you’d like instead

2. Send your item back once approved

   • You’ll get clear return instructions

   • In most cases, you’ll cover the return shipping cost unless we made a mistake

3. We’ll ship the replacement as soon as we receive and inspect your return

   • You’ll get tracking info once it’s on the way 🚚

✅ Exchange Conditions

To make sure we can accept your return:

• The item must be unused and in original packaging

• Return must be initiated within 30 days of delivery

• We can only exchange for available items (we’ll let you know if something’s out of stock)

💳 Price Difference?

If the new item is cheaper, we’ll refund the difference.
If it’s more expensive, we’ll send you a secure payment link before shipping the replacement.

🧠 Need Help Choosing the Right Size?

Check out:

• Scooter Size Guide

• How to Choose the Right Scooter Size

• Which Scooter Is Right for My Level?

Or just email us — we’re happy to guide you.
We offer support in Danish & English by phone, and all languages by email 🌍

Let’s get the perfect fit — fast and easy 💪